Refund Policy
We want you to do a happy dance when you open that package. But if you don't, we totally get it—sometimes the fabric isn't right, or the mirror tells a different story.
Here’s our "Hassle-Free" promise:
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The Window: You have 30 days from the delivery date to initiate a return.
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The Condition: We need the items back in the exact condition you received them—unworn, unwashed, with all tags still attached. Please no makeup stains or perfume smells! (If it smells like your ex's cologne, we're sending it back).
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How to Return:
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Visit our [Returns Portal Link].
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Print your return label (we'll deduct a small shipping fee from your refund for the label).
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Drop it in the mail!
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Refunds: Once we receive and inspect the item (usually within 5 business days), we'll issue a credit to your original payment method.
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Store Credit: We actually love giving store credit—because we know you'll find something else you love. Plus, you get a little bonus: we'll refund you the full amount without the restocking fee if you choose store credit over cash back. (Hint: It's the smarter move!).
Final Sale Items: Underwear, swimwear, and accessories (like earrings) are final sale for hygiene reasons. No exceptions, sorry! We know you understand.
If your order arrives damaged or defective, please email us within 48 hours with a photo. We'll fix it ASAP—no questions asked.